Tenants Fees Information

 Pricing Information

Glenisters has calculated the price per week for comparison purposes only.

The method we use for calculating the weekly price is: (monthly price x 12) / 52, rounded to the nearest pound.

Tenancy Setup Fee:

£155 incl. VAT for each tenant

£155 incl. VAT for each guarantor if required

This fee is for:

Production of the tenancy agreement including any individually negotiated clauses

Production of the deed of guarantee if applicable

Compiling, submitting and completing reference reports for submission to your prospective landlord

Obtaining acceptance of your reference reports from your prospective landlord

Obtaining and verifying all safety certificates and consents are in place prior to the move in date

Arranging quotes and organising any work required pre-let

Ensuring all paperwork is complete and in place prior to the move in date

Arranging for the appropriate deposit documentation to be signed

Taking payment of the move in monies

Registering the deposit with the TDS and issuing a certificate of registration, where applicable

Check-in fee

This fee is variable due to property size; location. The fee is available upon request. Once everything is ready we will hand you the keys, either at the branch or at the property check-in. If a check-in is being done, this will allow you to sign a copy of the inventory.

Additional Fees and Charges  During Your Tenancy

Unpaid Rent/ Returned Payments £20 inc vat late payment charge then Interest at 8% above Bank of England Base Rate from the date due

Tenancy Amendment fee Contract negotiation, amending and updating your tenancy agreement £55 inc vat

 Professional Cleaning (if required) min £180 inc vat to £250 inc Vat

(only charged where professional cleaning is necessary to return the property to the same condition as at start of tenancy)

Out of Hours Services, £45 per hour inc vat plus actual costs incurred

Where actions of the tenant result in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the prevailing rate

Other fees (Lost security items) £45 inc vat Obtaining necessary permissions. Sourcing providers and travel cost.

Fee for failed referencing.

In the instance tenants instruct us to carry out referencing and these subsequently fail for any reason we reserve the right to charge £155 inclusive of VAT per applicant.


Client Money Protect: Security deposit protection

Independent redress provided by TPOs The Property Ombudsman

The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP