What our customers say about us
We were really pleased with the speed at which Glenisters were able to arrange viewings on our property, although the actual completion took a while considering there wasn't a chain! We would absolutely consider using Glenisters again
I recently sold my house through Glenisters. They gave me a great deal on the cost and marketed the property very well. I achieved above the guide price thanks to their help. They really earnt their money with the after sales service, Linda went above and beyond pushing the sale over the line. I would 100 % recommend them!!!
We used Glenisters to sell our house and are so glad that we did. They made what can be a very stressful time very simple and did everything for us, keeping us informed throughout the whole process, from the initial valuation up to the minute of completion. The staff are so friendly, helpful and knowledgeable and were always available to speak to. We had an amazing amount of interest in our house probably due to the lovely photos that were taken and the price we got far exceeded our expectations. Estate Agents often have quite a bad reputation but I would have no hesitation in recommending Glenisters to anyone. They did a fantastic job
I would recommend Glenisters. Their customer service was excellent and the staff were friendly and informative. Their approach seemed more ethical than some other companies.
The entire service i've received from Glenisters has been great. From arranging viewings with Gemma to dealing with the purchase with Lynda. I appreciate the time Gemma took to show the property over 3 times, for contacting the seller to give us the information we needed to make an informed decision. Lynda has been great keeping us updated and for chasing solicitors on both sides. Glenisters honestly does have the nicest, polite and professional staff. Clearly they communicate well between them and they not only looked after the seller but ensured i was happy as a buyer from start to finish. thank you for all your help! i am also very happy in my new home!
My partner and I have recently purchased a property through Glenisters. We have been kept well informed throughout the whole process and Linda answered any questions we had promptly and efficiently.
The whole thing from start to finish was completely painless with regards to Glenisters we were very happy with the service and will recommend Glenisters to our friends and family
Found all members of staff always helpful and through throughout the process of selling my property.the fees are around half of what some agent ask but they give a first class service.nothing was too much trouble and communication was always good.they may be a smaller company but this often pays with a good personal and friendly service
Linda gave us excellent service because although flat was sold on the first viewing the sale took over a year to go through due to my mothers health. At all times Linda was professional, friendly and patient.
I sold through Glenister which was great. But have experience the service of most of the other agents covering Havering. I would just like them all to care as much as David and his team at Glenisters. Most of my communication was with Jemma and Linda. There are many words I could use to describe them but helpful, honest, informative and friendly would do. We sold by having an open day. Best option prepare the house once gave it to David for 90 mins on a friday. Had an excepted offer on the Tuesday. I wish all agents were confident to use this method. Well done to Glenisters. David was available if I needed advise and gave me a personal call when he realised we had exchanged. He also popped in on moving day. I did not know about this review site before I began looking for an agent to sell. I will now look at what customers of other agents in Havering. Just to see if they match with my experience
I have moved a few times over the years but can honestly say this was by far the easiest. The staff are helpful and kind and always return calls. A big thank you to Linda. Carry on the good work
Your staff were fantastic from start to finish. I couldn't be happier and Linda was a pleasure to work with the whole way through. You all made it as simple as possible. Can't thank you all enough
From the go Glenisters were very professional and extremely friendly. They knew the area well and got the house up on the market very quickly. The photos they took were top quality and the care in the presentation of the house for the photos was great. The house was put up on their website very quickly and also onto other property sites. They arranged the viewings and the open day and we had a lot of offers. Even when the buyer pulled out at the last minute, they got the house back up on the market and viewings arranged without delay. From the buyer pulling out to having an offer again for the full asking price was 5 days. They have been in touch throughout the process keeping up to date with the whole chain and the solicitors and feeding back any information they have. A pleasure to deal with. I even recommended them to my neighbour who now also have a Glenisters "Sold" sign outside their house. Definitely recommended
Fantastic service at Glenisters made my sale less stressful the Staff were very friendly and gave me regular updates will recommend to my friends & family. Thank you very much Glenisters for everything.Mark & Fiona.
The team was friendly and would always get back to us
Very good service. Friendly, helpful and knowledgeable staff. Would recommend.
Exceptional service from all the staff and a quick sale, highly recommended
I found the whole team David, Siobhan, Jemma, Linda and Dee very professional. I received a high class service from start to finish and have no hesitation in recommending (and have done) Glenisters
Over all we found the staff very friendly, cooperative and professional. We look forward to doing further business with Glenisters
The Glenisters staff were very friendly & curtious during the whole process, especially chevon & Gemma. Always a quick response from our enquiry, David was from the outset very responsive, friendly & approachable & we felt confident with him. Louanne was excellent in handling the overall sale always kept us informed by either phone calls or a very descriptive text on progress along the way
Glenisters Estate Agents were professional, courteous, and made the purchase of our new property every hassle free. We would definitely recommend them to others.
Selling my home through Glenisters has been an enjoyable experience. From the beginning when David came round to value my property, every member of staff with whom I have dealt has been friendly, extremely helpful, competent and professional. I would particularly like to mention Jill the Sales Progressor who has worked really hard to ensure that my sale went through as quickly and easily as possible. I would not hesitate to recommend Glenisters to anyone wanting to sell their home.
From start to finish David and the team supplied an excellent service. The photographs of my property , the plans and wonderful description I am sure encouraged the viewings. I was never left unsure of the process stage. I was contacted at least weekly with an update by Siobhan . From when I made my first contact everything was explained to me. I was updated on the day of the viewings and they quickly found a buyer. I cannot fault a brilliant service . Jill from their sales progression team called me every Friday with a complete update keeping me informed of the progress of the chain. A very professional service, Glenisters was recommended to me and I will pass the recommendation on with confidence. With thanks to all at Glenisters
What can I say apart from fantastic, Siobhan from Glenisters made the whole process of letting my property stress free, straight forward and seamless! I would highly recommend Glenisters, they are professional, friendly, transparent and a pleasure to deal with! Thanks so much guys!
I have used Glenisters for several properties over the years. The service I have received both in acquiring tenants and property management has been excellent in all respects.
David and his team were first class from the beginning of the process right though to completion. The pictures of our house taken by David were head and shoulders above any of the other pictures of properties on Rightmove and I believe that is what led to such a speedy sale of our property. Our sale progressor, Jill, kept us informed at every step of the what is a stressful process. I cannot recommend Glenisters highly enough and my brother in law and a family friend have just signed up to sell their house with David
An excellent service all round from David, Dan, Jemma and Siobhan and Jill (Sales Progression) who were involved in the sale of my late parents property. Communication from all the team was first class, from follow ups to viewings, weekly updates and then post sale with the sale progression team who kept us up to date throughout the process. They were professional and above all understanding and compassionate on what was an emotional journey for us in selling the family home. I would have no hesitation in recommending Glenisters to anyone considering selling their property. A big thank you to all the team from myself and the family.
Glenisters were professional and made the purchase of our new property hassle free. Would definitely recommend them to others. Thanks again Great Agent
Absolutely great professionalism. The company worked really closely with us and helped us through each step! Would definitely use this company again!
I think the service from Glenisters was excellent. The sales team were superb, Siobhan, Jemma and Dan worked exceptionally hard to help sell the property. However, Jill in sales progression simply outdid herself. She was an absolute rock when our buyer pulled out, she chased solicitors when our second buyer came along and she was with us through tears and tantrums. She went over and above the call of duty - keeping us updated constantly. Jill made the whole (stressful) experience so much better for us with her calm demeanour and cheerful disposition. I would sincerely like the thank the entire Glenisters team for helping us, I would wholeheartedly recommend the team to any of our friends and family. Thank you for your excellent customer service.
From start to finish you were all amazing. Have recommended you to neighbours and friends and family. If I was ever to move again I will be contacting you all. Thanks for all of your help.
Great service from Glenisters team.. They took care of every detail and made our transaction very smooth. Thank you team and special thanks to Jill , our agent at Glenisters
Excellent service from start of the process through to completion. Friendly knowledgeable staff to assist you every step of the way. Thank you David and all the team at Glenisters for your support and help in what is acknowledged to be one of life's most stressful events; you have all made it a lot easier!
I cannot rate Jill, our sales progressor, highly enough as she worked so hard for us, it seemed like she was the only one working throughout the chain! This chain has had quite few difficulties, but she always kept a professional and courteous manner.
I am going to miss her as she called and emailed everyday with and update - she really knows her job!! Even my buyer said that if they ever sell their property, they will use Glenisters because of the way Jill has handled this sale. I will also use Glenisters again if I sell my property in condition that Jill is still working for Glenisters! 🙂 Of course, I really would like to say a big thank you for Dan and Jemma in your sales office! Especially Jemma, who really took care of our property, was very understanding, and listened to my concerns. I enjoyed talking with her very much as she was so jolly! 🙂 She also was very friendly and professional in dealing with making an appointments etc. Dan was also very professional, and he even visited my property so he could understand the layout of the property and explain well to any viewers who wanted to view my property! I only spoke to Dee a couple of times, and she was also very friendly. Finally Siobhan, the manager, who also reposended very quickly by email when I had any queries... also you, David as well!!! I am really glad I chose Glenisters to sell my property, I have already recommended Glenisters to my neighbours and family members! Once again, thank you very much to all (Jill, Jemma, Dan, Siobhan, David, and Dee)!!
Thank you for arranging sale of above property. Your team were excellent in keeping me fully informed with progress of sale. The whole process went very smoothly for which I am most grateful.
The following is a summary of our experience with Glenisters Estate Agents Romford. Glenisters were extremely professional and attentive They responded with all information and feedback on the selling of the home They were honest and very helpful as the home was not lived in and they helped with everything when the owner could not. Nothing was too much trouble they went beyond the call of what was in the contract from David to Dan. Jemma was fantastic and the staff in the office were so helpful. I would highly recommend this agent for there honesty, integrity and getting the best price.
Glenisters were amazing throughout this process! Jill, in particular, was outstanding! She was more in contact with us than our own estate agents which speaks a lot to her character and dedication not only to her clients but to all parties involved. Even though you weren?t our own estate agents we felt very looked after and would 100% recommend you. Should we ever chose to sell the property we will definitely come to you! Thank you for everything!
I can only sale I have bought and sold 14 times and Glenisters are far and away the best From Start to finish all the staff, director, and property chaser were friendly, helpful, knowledgeable had the best interest of there clients I would highly recommend me them to anyone Thank you so much for everything
I just wanted to email to say thank you for helping me sell my property. I was expecting a feedback form but it didn't come through so thought I'd email to say my thanks. My sales progression was really long and painful and I genuinely could not have gotten through it without my sales progresser Jill Murray. Jill was an absolute star to work with. She dealt with all my calls and emails quickly and very professionally. She was always on hand for advice and support whenever I needed it and believe me I needed it. Mine was not an easy sale as I had a nightmare tenant to deal with. Her patience and understanding were greatly appreciated and I?m so glad she worked with me to get this sale through. Many thanks to all the team at Glenisters , I wish you guys all the best for the future
I have found Glenisters to be a friendly and proficient estate agency, providing a good level of communication throughout my buying process - special thanks go to Jill Murray in Sales Progression for keeping me informed with regular updates. On the whole, thanks for providing a well-organised and courteous service.